I am EXTREMELY satisfied with my experience! Feb 17, 2023. Matt went above and beyond on this one. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. While this room is not even trimmed yet, I knew just where this Moose belonged. I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Company (Metalplex) does not deliver. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). We do accept returns in the first 30 days after your purchase. Well worth the wait! I dont understand how these people are even still in business. Super easy to install. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). It came very nicely wrapped, no bent tips. Incredible. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. The quality is great and it looks perfect in our house. Will be great once I get my living room all organized. Same as everyone. 19937 Harrison Ave, City of Industry, CA 91789 I couldn't wait to send it to them and they loved it!!! Customer service was fantastic!!!!! 14 days later the tracking label has been printed not shipped. Quality of wall art is suburb. Thank you! White. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. It originally got lost in the mail. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. My husband and I love this in our new home! Of the 12, one came in broken. They have not responded to my emails since or returned any of my voicemails. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! on Twitter, Share I have purchased numerous pieces from this artist and love them all. Ordered 3 pieces from them. Love this slate grey color. Love it. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Workmanship is great, as other reviews have noted. It has not yet been shipped per the tracking information. Throughout the years, we have established a reputation of integrity with our high quality . All of our pieces are handcrafted in Austin, Texas. There was a delay in shipping but it arrived eventually and is worth the wait. Packed well. When you contact them they say it should go out "this week" but doesn't. We also have the salmon. You can use the exclusive Discount Code and promotions on your birthday. They are planning on shipping out a replacement item. Great company to do business with. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. Perfect adddition to my office space. We opened it and it's perfect. The website says "no hassle" returns. It was totally protected by the packaging. Just send us a message in the form below with any questions you may have. It looks like metal when you look at it up on the wall. See BBB rating, reviews, complaints, & more. The item arrived promptly and packaged very well. MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. They havent shipped the missing item yet. My sister LOVES her gift! We painted in a snowy scene because our mounting wall was not white. BBB Business Profiles generally cover a three-year reporting period. You can get the removal service HERE. I was able to straighten it out though and as you can see it looks great! Took over a month to ship. Ordered the house sign as an anniversary gift for my daughter and son-in-law. Search for answers on our support pages and within our knowledge base. Absolute work of art! Is metal-plex.com a scam? However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. Feb 16th Their reply from my first complaint Thank you for your message. Ltd. is engaged in offering a broad array of Pipes and Metals. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. A powerful processor is what will keep your phone running at high speed. Would definitely buy from this company again. I love these and they were so easy to hang. *Batteries not included*. Arrived Damaged and VERY cheap material. It took a very long time to receive our E,. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. If we bought this at a craft fair for $10 it would be ok but for $50 no way. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. We try to accommodate all requests and enjoy creating custom orders. Takes many weeks to ship with no customer service help when requested. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. on Facebook, Share It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. So I saw this sign and decided to give it a try cause my number is 805 #B. Lovely work. Joseph Carbonaro. What needs to be considered when purchasing a phone? Companies can ask for reviews via automatic invitations. Beautiful picture of wolf. How safe and trustworthy is it? Great communication - will be using them again soon! Misha could not have been more helpful. Big or small, we will work with you every step of the way to bring your idea to life. Perfect center piece for our fireplace. Arrived Damaged and VERY cheap material. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. I love the mix up of photos from the park. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. The sign is so cute and is very high quality! Most companies have a dedicated customer service team. International Association of Better Business Bureaus. This is the 12 inch. Beautifully crafted! The packing team did a great job wrapping it up. A wonderful piece and customer service! When you contact them they say it should go out "this week" but doesn't. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. Glad I got the largest mountains too! They create a mailing label but never send the product. I have not opened as a gift for nephew fam and new house..will send when up The buyer is responsible for the return freight and will refund in full. we went with the larger size and it is easily visible from the street. Still waiting. We're happy to answer any questions you have or provide you with an estimate. Good size. verylight weight. I am updating my bathroom and believe me, I will be back to order a few more things from you. General customers can get the free standard shipping service with a valid coupon. Size. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). Mountains - Metal Wall Art The pins hide themselves well. This organization is not BBB accredited. Id rate your customer service a 1 on a scale of 1-10 and that's being generous. We also ensure all reviews are published without moderation. In-store collection available within 1 to 7 business days. 2 weeks go by, no communication, no tracking number. Upon reviving this item we were missing the letter E, I emailed the company and was given a response within minutes and the missing E arrived at my door in a couple of days. This arrived quicker than expected and it was so well-done! Loved the clean lines it has. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Common. On the second piece - no issues and were happy we gave them a second chance. We offer free shipping to the U.S.A.. horrible customer experience and zero customer service. They replaced it at no charge. Please continue to check your tracking number for updates. Picture doesn't do it justice but it looks great! I have been wanting a bigger piece for my room but was scared about the weight of it. 2023 Trustpilot, Inc. All rights reserved. 1, Report #1485959. Awesome work. It came with pins to hold the items up on the wall. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Looks and works great, easy to hang, very happy , thanks again. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Sign Up to our site and follow us! Black. I will probably use it as a nameplate at work. They create a mailing label but never send the product. Suzanne Thomas. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Absolutely LOVE the Mt. Told us they would have the missing item shipped out asap. I told them I placed an order, at which point they blocked me from their ******** account. Free shipping. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. You can message Metalplex directly on their social channels. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. Shipping was slow, but that's to be expected during a pandemic. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases It has worked perfectly and everyone thinks its very attractive..Thank You. MetalPlex LLC. I was worried because it took awhile to come and I had read some bad reviews. In between the twometal cut-outs,weuse wireless LED strip lighting. Great gift!! Access Support from the Arlo App. We love how this came out for us. Out of Stock. I contacted them and they were quick to respond. My husband and I are having a cabin built and have had numerous pieces made by them. Thanks all for running a strong reliable business. Need to talk to a representative? Return the items in a negotiated shipping way and pay for the shipping temporarily. It is also an important way to save money. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Thank you so much for making something to complete my wall! I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. This was absolutely perfect and communication was great! No shipping. I tried emailing and calling, no response to my email and their phone line is just a message machine. I own a campground and ordered 12 pieces for decoration in cabins. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. It looks like a wall decal it's so thin! It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. It took over two months & several emails to get my complete order. They will make accurate delivery based on your shipping options, shipping address and shipping source. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. Took a while to arrive but it was worth the wait. I left a message and took pictures to show them what occurred. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. Simply Breath-taking!! Very nice product well made!! The Coupon of MetalPlex can save you money when buying Cellphones. Practically everyone uses a cell phone. Item will need bending back to get flat. Niceeee, I wish I had gotten a bigger size tho. The first one arrived with a small cut in it. Customer service was a pain in the a** to deal with, would not issue a return or refund. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. It came packaged well. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. by . Horrible customer service & mediocre products. Order this for my new apartment and love the bigger size. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. When I contacted the company, they quickly made a new one and shipped it out. Don't waste the time! Name Address Sign turned out just as I had desired! Let's look at this organization and the Wall Arts industry. They have not responded to my emails or the messages sent using their online Contact Us option. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! We just built a log home. Customer service was awesome and took care of the order until we were happy. I have a fascination with moose and have yet to see one in person. I love this company. Company (Metalplex) does not deliver. Find out how we combat fake reviews. Customers can definitely save lots of money with the help of Usa.coupert.com! He loves it. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . Highly recommend this company! Definitely recommend. Have you connected with these folks? and great size for my wider shelving. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Told us they would have the missing item shipped out asap. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Email Address. Login Affiliate Login. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. Wish I had read the reviews before I ordered. The website says "no hassle" returns. Misha could not have been more helpful. Got the medium size for over my desk at work and love it!!! It's already been shipped and I can't wait till it arrives! He us very very pleased. Thanks for the great product. But when I contacted customer support they responded quickly and reassured me it was on its was. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Margaret Pederson, Great customer service as I made a change after placing order. We love this piece of art. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. I bought this for my Home we are about to build. Would order again! Highly recommend!! Sent 3 e-mails and haven't heard Thanks. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. I wish I had read the reviews before ordering. They need to really step up their customer service. All of our designs are handmade and customized in Austin, Texas. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! We want you to feel 100% happy with your purchase. Discounted shipping rates will generate automatically at checkout for international buyers. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. I'm on my 5th correspondence with them & they will not give me a way to return. Visit website If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. The first one arrived damaged. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. BBB Business Profiles are subject to change at any time. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Here are 8 tips for writing great reviews. You've just researched metal-plex.com to see if this business and its website are legitimate. In order to cover their delay mistake. Their ******** reviews look great and they respond to comments/questions. Refunds will be charged back to the original form of payment used They loved it! Already recommended to company to several friends. From $249.99 $265.99. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. Took a few days to ship out but worth the weight. Prompt communications and shipping. How many stars would you give metal-plex.com? Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. Feeling like this might be a ***** All I want is my ordered and or a refund. Cant rate this shop enough stars. They replaced and shipped the item at no additional cost. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. If you want to return the product, you must process it within 30 days from the date of receipt of the package. Without checking into why it hadn't left MetalPlex facility. I was thinking that this was going to be a heavier metal but its even better. Product is very poor quality. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Next-day and Express delivery options also available. Their website states that orders will be shipped within 5-7 business days of receipt. Here at USA TODAY Coupons, we like to save you money wherever we can. It was packaged well, but still got slightly bent at one end during the shipment. I love it! I was worried because it took awhile to come and I had read some bad reviews. They keep sending the same auto answer every week. I love it! Remember that this bank or credit card company may also need some time to process and mail refunds. We absolutely love our metal-plex bulldog head! These guys are hacks. We absolutely love it. 48. It was totally protected by the packaging. Great communicators as the item was being made then shipped. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. It is not the version of metal that I assumed it would be. Required fields are marked *. I ended up having to file a dispute with my credit card company. After another month & more emails, the 2nd item finally arrived . So happy i did! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Super flexible and helpful on customization. Silver. Perfect house numbers for our lake house. I love it! Thanks for the great product. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. Nice extra touch! I ordered on 9/25 from the company a mountain range of ********. - Black / 46" x 12" / No I will say that Im totally pleased with it. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! is backordered and will ship as soon as it is back in stock. Love these mountains. Beautiful. Great quality tabs fast shipping. Customer service was excellent too. Then bubble wrap and put in a box. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. It was such an awesome surprise. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Going to put this on my outside deck area. The MetalPlex Discount Code is extremely important, and you can find it on our website. Truly, amazing customer service and beautiful craftsmanship. And they will provide an estimated delivery date for each item in your luggage. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Metalplex is an office furniture developer and manufacturer company. Metalplex was absolutely AMAZING. No refund offered. I will definitely purchase from Metalplex again. Ever. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. They are light and airy and make a good focal point in my boho styled home. I emailed them and they made the correction and it came out exactly as I wanted it! Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times.