:Professor Brian Cox Bloomberg Radio The Big Take The Big Take is the very best of. Spring serves as the board chair for the National Retail Federation Foundation (NRFF) in addition to serving the Juvenile Diabetes Research Foundation (JDRF) and the Hospital for Special Surgery Advisory Boards. Chris OMalley sent a message to Michael OLeary that said: @andrewhouse_ps Andrew House Hello, My name is Lim, Jong-won, Korean boy. } "20 Questions" with Macys CEO Jeff Gennette, What consumers plan to spend for Valentine's Day, Macys, Inc. HR exec on how to prepare to go to work, Meet with retail recruiters starting Feb. 1, How the CEO of Macys built an extraordinary retail career. You can visit the headquarters in person or can contact them over the phone or email. 5 records for Jeffrey Gennette. This, I say, and most would agree is UNACCEPTABLE. As a senior citizen and a disability. Jeffrey Gennette is known for The 92nd Annual Macy's Thanksgiving Day Parade (2018), 91st Macy's Thanksgiving Day Parade (2017) and The 93rd Annual Macy's Thanksgiving Day Parade (2019). 25+ search types; Win/Lin/Mac SDK; hundreds of reviews; full evaluations. Free Tools; Leads By Industry; . Macys, Inc. is the parent company of Macys, Bloomingdales, and Bluemercury. Everybody's talking about data science, marketing, technology, finance, engineering, design. In 1998, Spring was promoted to executive vice president for marketing. Store 2509 Customer, @SearsHoldings Edward Lampert Good morning, Macy's said it expects net sales to decline in a range of 1% to 3% in the fiscal year compared with 2022, which would translate to between $23.7 billion to $24.2 billion. Moreover, you can visit the website of Macys Inc to get all the details about them. Claim was filed on 9/15/21, @entergyark Leo Denault Sir, In my 81+ years, 16 as an external consultant to Fortune 500 corporations, I?ve, @SunTrustNG William Rogers Dear Mr. Rogers, Gennette previously held the role of president of Macy's, Inc. from 2014 through August 2017. From there, he went on to become VP and Division Merchandise Manager, SVP and General Merchandise Manager, etc. Gennette, who started at Macys in 1983, said he got pushback for his sexuality. Macys research showed that Checkout process is the primary pain point for the customer. 1-800-417-2831(between the hours of 8 a.m. and 5 p.m. Eastern Time, Monday through Friday), Chief ExecutiveJeff GennetteChairman and Chief Executive Officer7 West Seventh StreetCincinnati, OH 45202[emailprotected]. Jeff works at Macy's as Chairman and CEO. Jeffrey Gennette is 61 years old and was born on 04/21/1961. In this role, she is responsible for the companys strategy and growth in luxury beauty, including its proprietary brands, stores, and digital platform. He held positions of increasing responsibility, including vice president and division merchandise manager for men's collections, and senior vice president and general merchandise manager for men's and children's. One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and. She serves as the legal advisor to senior management and the board of directors and is the Macys, Inc. corporate secretary. Vrbo offered a refund after my husband lost his job. Lenovo Late Night I.T. I have been a Macys customer for over 60 yrs and particularly like shopping in the NYC store when I worked in NYC. 5 free lookups per month. Previously, he served as vice president of public relations and communications at Time Warner Cable Inc. where he led communications teams charged with publicizing consumer and business products as well as financial communications and issues management. I love to spend time with her, so we have a set date that we do every week. I'd always get what was right for my business. Boards are the best place to save images and video clips. THEY ARE HORRIBLE. Executive Vice President Macys, Inc., Chairman and Chief Executive Officer, Bloomingdale's. Prior to joining Macys in March 2020, Baer was vice president of eCommerce at Walmart.com, where he had P&L responsibility and oversaw digital experience, marketing, and business strategy. He previously spent more than 15 years in leadership roles at Meijer and as a partner with Accenture. We need talent to create seamless shopping experiences for omnichannel customers. WASHINGTON, DC - OCTOBER 29: (R) Jeff Gennette, CEO of Macy's, and his husband attend the 2022 Human Rights Campaign National Dinner at Walter E. Washington Convention Center on October 29, 2022 in Washington, DC. Get the latest business insights from Dun & Bradstreet. In response to these challenges, Macys turned to customer journey mapping as a key strategy to understand the customer and what her current experience was at every stage of the journey. When he was asked what he can do with his English degree from Stanford, he said make career as a retail executive. Tap into Getty Images' global scale, data-driven insights, and network of more than 340,000 creators to create content exclusively for your brand. In 2004, Gennette was appointed executive vice president and director of stores at Macy's Central in Atlanta. Some key themes provide a perspective on the state of the customer experience industry. Leading investors include American International Group Inc., Bank of New York Mellon Corp, Vanguard Group, Inc., etc. This includes serving as Board Director and member of the Audit and Finance Committee at Recreational Equipment, Inc. from 2016 to 2017. $("#notice").delay(12200).fadeOut(300); As of 2021, the Macy's CEO's net worth was estimated to range between 40-55 million USD. Required fields are marked *. This was nothing related to the problem that I had with the company. Jeff Gennette was elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. Can I get a refund for my Marriott Vacation Club Points? Prior to this, Mitchell had wide-ranging retail experiences. Mullahy has more than 30 years of experience leading operation units in the retail industry. Gennette, a native of San Diego, is a graduate of Stanford University. Bloomberg Daybreak, anchored from New York, Boston, Washington DC and San Francisco provides listeners with everything they need to know. Jeffrey Gennette - Chairman and Chief Executive Officer, Macys, Inc. - Email Address Jeff Gennettewas elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. First, Please allow me to introduce, @staples Ronald Sargent Your new delivery 'Driver Release Agreement' is a loser. Yes, I want event updates and special offers! Shawn Outler. Prior to CVS, Bernstein worked globally in the Retail & Consumer practice with a focus on Consumer Digital Excellence at McKinsey & Co. Bernstein holds a bachelors degree from the Richard Ivey School of Business and a Master of Business Administration degree from the Harvard Business school. Jeenah MoonBloomberg/Getty Images By Joann S. Lublin July. No one at the top knew incompetent business practices were demonstrated at the bottom. He held positions of increasing responsibility, including vice president and division merchandise manager for men's collections, and senior vice president and general merchandise manager for men's and children's. Mullahy joined Macys, Inc. in 2019 as chief supply chain officer. The end result, we mailed in our payment and plan on shopping at places that allow us to pay our bill on line. Amirshahi also led all of West Coast publicity for Viacoms Comedy Central and Spike TV brands out of Los Angeles. No credit card required. Jason did not tell the controller his real reason for the directive; instead, he stated that he thought . A direct effect of this accomplishment is the fact that he has now become one of the richest persons on the entire planet. Led team performing wholesale B2B Customer Solutions, Sales and Marketing Support, Supply Chain . Dvir began her career as an executive trainee at Macys. I would say admittedly it's hard for me to turn off work. I have been having a nightmare situation with Macys online. So making time for my loved ones gets me off of work.What are some of the careers offered within the retail industry that people may not be aware of? Garcia also oversees government affairs. The worlds largest enterprises use NETSCOUT to manage and protect their digital ecosystems. See full bio More at IMDbPro Contact Info: View agent, publicist, legal on IMDbPro Known For The 92nd Annual Macy's Thanksgiving Day Parade Director (2018) He has also changed loyalty programs. I've been with my husband for 30 years. Prior to that, he was the chief merchandising officer of Macy's, Inc., a position to which he was appointed in February 2009. Small Although each digital pioneer had unique stories to tell, powerful themes were common to all of them. These areas of the business support Macys, Inc. commitment to creating a brighter future for all and its efforts to be the preferred employer in retail for nearly 90,000 colleagues. She delivered several organization-wide transformational changes including implementation of a new central reservation system that is delivering increased revenue and lower operational costs. Jeffrey earned a total compensation of around 11.1 million USD in 2020. New York, NY 10001-2101. Macys Inc is one of the premier omnichannel retailers in the nation. 7 West Seventh StreetCincinnati, OH 45202https://www.macysinc.com, Main: (513) 579-7000Customer Service: (800) 289-6229Toll Free: (800) 417-2831International: + 1 (513) 573-7912, Primary ContactJohn Harper Chief Stores Officer7 West Seventh StreetCincinnati, OH 45202[emailprotected], Secondary ContactCarlos Borbolla Vice President, Customer Services 7 West Seventh StreetCincinnati, OH 45202[emailprotected], Hal Lawton President7 West Seventh StreetCincinnati, OH 45202[emailprotected]. He started as an executive trainee at Macy's West in San Francisco and quickly gained more responsibility and experience in. url : "https://emailtheboss.org/api/emailCEO.php", Gennette described, We did a forensic mapping of customer journey. California Weighs $360,000 in Reparations to Eligible Black Residents. Gennette, a native of San Diego, is a graduate of Stanford University. $.ajax({ (800) 221-6822. The company had 130,000 employees and earned annual revenue of $24.8 billion as of 2017. Can a vacation rental host cancel my stay and keep my money? Macy's(originallyR. H. Macy & Co.) is an Americandepartment storechain founded in 1858 byRowland Hussey Macy. , and its pursuit of remedies for these pain points. I cannot pay that amount at one time and tried to break up the payment into smaller amounts however I was told that it is impossible to do, thus, I will be charged late fees on my late fee bill! Wheres my airline ticket refund from GotoGate? Chairman & Chief Executive Officer. | 3 maart 2023 But whats this $452 bill? Without, @gomvfc Ian McLeod I tried calling customer care but the lead to another poor experience. Main Telephone (513) 579-7000 Toll Free Telephone (800) 261-5385 Primary Address Seven West Seventh Street Cincinnati, OH 45202-2424 USA Fiscal Close January # Employees 88857 Founded 1929 Follow Add Note Print Profile Previously, she was a member of the technology mergers & acquisitions team at TD Ameritrade. If you need help with any problem,please contact us through this form. Mitchell joined Crate and Barrel in 2010 as chief financial officer. A major point of pain that Macys customer research quantified was what Gennette termed Macys math gymnastics, relating to promotions and coupons. At each step we identified what was working and what wasnt. I love video games so much. Prior to this role, Mastronardi was Macys senior vice president of store operations and customer experience. marketing director for De Beers. Before he became CEO and Chairman of the company, Gennette was made the President of Macys, Inc. in 2014. The third party finance dept does not have the authority. Or you can also connect to the CEO through social media like LinkedIn. [1], Macy's has conducted the annualMacy's Thanksgiving Day Paradein New York City since 1924 and has sponsored the city's annualFourth of Julyfireworks display since 1976. Jeff Gennette Email Address Found 4 email address listings: @shannon-realestate.com @macys.com @hotmail.com @bloomingdales.com Jeff Gennette Phone Number Found 6 phone numbers: 415-753-XXXX 513-579-XXXX 212-705-XXXX 508-653-XXXX 415-397-XXXX +1 more View Jeff's Email & Phone (It's Free) 5 free lookups per month. We're thrilled to be hosting Macy's CEO, Jeff Gennette, alongside Macy's CFO, Adrian Mitchell. This is why many companys fail. free lookups / month. Gennette lives in the New York City area with his family. No credit card required. Menu. During his career, he also served as a store manager for FAO Schwarz and director of stores for Broadway Stores, Inc. From February 2006 to February 2008, Gennette served as chairman and chief executive officer of Seattle-based Macy's Northwest. During her tenure, CVS Beauty grew faster than its competition and doubled Beauty Club membership to nearly 30 million. Spring holds a bachelors degree from Cornell University. With investments in new capabilities, a solid foundation of financial health, a renewed focus on style and fashion, and a deep commitment to the retailers Mission Every One social purpose platform, Gennette has created a culture of transformation and infused new vigor into its iconic brands , 1101 New York Ave NW, Washington, DC 20005, Charting its own course: Macys, Inc. Chairman and CEO Jeff Gennette on leading through transformation and purpose. I am at liberty to say,,,,this establishment has become worse over the years-their cust. To reach this stage is not fun but the Jeffrey Gennette Net Worth | Bio, Family, Address, Career Read More success : function(data) { Macys is also working on new steps to make buy online, pick up in store more streamlined and efficient. Macys laser-like focus on pain points in the customer journey, and its pursuit of remedies for these pain points, is indicative of the type of organizational change that can drive short- and long-term success. Elisa D. Garcia joined Macy's, Inc. in September 2016 as the chief legal officer. Hope this email finds you well. She serves on the boards of LGI Homes (LGIH), an industry-leading residential home design, construction, sales and marketing business, and of EVO Payments (EVOP), a global merchant acquirer and payment processor. (Photo by Shannon Finney/WireImage) Embed PURCHASE A LICENSE Standard editorial rights Custom rights How can I use this image? Find company research, competitor information, contact details & financial data for R W Jeffrey & Son of WITNEY. Just looking at Macys stock, they cant afford to loose any customers so why dont the make this process easier. Gennette and his team also studied how their customer views online channels vs brick and mortar, She doesnt look at Macys.com and the store as separate brands. She holds a bachelors degree from Syracuse University. Find contact and company information for business people in our free business information database. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. Contact Info. Marc Mastronardi was appointed chief stores officer in 2020. View Jeffrey Gennette results including current phone number, address, relatives, background check report, and property record with Whitepages. Learn howand get unstoppable. Prior to that, he was the chief merchandising officer of Macy's, Inc., a position to which he was appointed in February 2009. Save my name, email, and website in this browser for the next time I comment. We always have the things that we pursue, we love movies, we love books, we love to hike. Kirgan holds a bachelors degree in Business Administration from Illinois State University. Institutional ownership in the company is calculated to be around 89.64%. "I made a decision early in my career to be myself, openly gay, and while it was scary at first, I have never looked back," he tells WWD. Gennette previou Read More Contact Jeff Gennette's Phone Number and Email Last Update 11/22/2022 12:40 PM Email j***@macys.com Engage via Email Contact Number (212) ***-**** Engage via Phone Mobile Number (***) ***-**** Millions of high-quality images, video, and music options are waiting for you. Macys, Inc. chairman and CEO is changing industry perceptions and reshaping the future of U.S. Retail. [3], View all posts by: rowenadiciembre@gmail.com. Chief Transformation and Human Resources Officer. The company does not have a leader in the financial part of their business. Everybody, have . Our strategy wasnt working, and we needed to reboot.. Getting Started | Contributor Zone . Early in my career, I was an electronics buyer for Macy's California. And that was a real turning point for me because he made me understand that it's important to create these win-win partnerships to succeed in this business and that's been one of the hallmarks that I've lived by.What is your leadership philosophy? Macy's INC Corporate office headquarters is at 151 West 34th Street, New York, NY 10001. Macys INC Corporate office headquarters is at 151 West 34th Street, New York, NY 10001. Before joining Office Depot, she served as executive vice president/general counsel and secretary of Domino's Pizza, Inc. But why cant I get a refund? Bernstein has over 20 years of experience in retail and consumer packaged goods and her expertise lies in creating emotional connections with consumers via break-through platforms that integrate product, service, and experience into a compelling story. Nexgen Pharma. I've made a career of selecting the right people, getting those individual athletes, but then also getting them as team members together and getting the team moving in the right direction. Jeffrey Gennette lives in Brooklyn, NY; previous cities include Seattle WA and San Francisco CA. As chief digital and customer officer, Matt Baer is responsible for the growth and strategic long-term vision of Macys digital business with a focus on creating a deeper relationship with our customers. Macys Inc is on the nations premier retailers. Did we mention it's free? Jeff Gennette 's Email Chairman and Chief Executive Officer at Macys Contact Details Phone +1******29 Get Phone Number Email je*******@macys.com Get Email Address Department Finance & Administration Location Cincinnati, Ohio, United States Macys Company Information Phone +1******29 Website http://www.macys.com Revenue > $1B Head Count 10K - 50K Gennette sympathized, We have some customers who are very attracted to Macys coupons but we need to make it easier, and the phone plays a key role. Presumably we can expect both simpler discounting strategies as well as tools to allow customers to check prices from their mobile devices. It became a division of theCincinnati-based Federated Department Stores in 1994, through which it is affiliated with theBloomingdale'sdepartment store chain; the holding company was renamedMacy's, Inc.in 2007. Up to 5 You received the items now just refund me please. Your email address will not be published. A mentor of mine pulled me aside he was my boss and he basically said, "You could win all the battles, but with that behavior you are going to lose the war." In that role, she transformed the cosmetics and fragrance business, creating a more open and experiential environment in store, enhancing entertainment and customer experiences, taking a fresh approach to digital engagement and expanding new brands. : Years in Business: 94. When I do, a note comes up that it is already entered. Moreover, you can visit the website of Macy's Inc to get all the details about them. Virtual reality and sports seem like polar opposites. Youll also connect with other readers who want to make the world a better place. There are mice in my vacation rental! Danielle Kirgan was appointed chief human resources officer in October 2017 and expanded her role in March 2020 as part of the Polaris strategy. All I wanted to do was pay our Macys bill on line. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Gennette began his retail career in 1983 as an executive trainee at Macy's West in San Francisco. He holds a Bachelor of Science degree in Finance and Accounting from Boston College. In this newly created role, Mullahy will oversee the entire product journey, including global sourcing, inventory management, store and ecommerce distribution, transportation, indirect procurement, supply chain systems, sustainability and supplier diversity. We are a Biometric Facial Recognition, i would like to send you a letter Terry J Lundgren email address, I am a commercial Cleaning business owner for over 15 years. Maly Bernstein was appointed Chief Executive Officer of Bluemercury in 2021. Mumbai. He is an expert in playing Scrabble. As of 2015, Macy's was the largest U.S.department storecompany by retail sales. So the right mosaic of athletes for the right team put against the right strategy is my philosophy. We have lots of information about Jeffrey . Can I get my 173,116 Chase Ultimate Rewards points refunded? Were always here to help. This included leading the development of brand strategy and optimizing the company's marketing and digital presence to drive sales growth and customer loyalty. Under his aegis, the company is exploring partnership opportunities with brands to come up with pop-up shops inside the stores. You can visit the headquarters in person or can contact them over the phone or email. He got campus replacement at Macys when he was doing Bachelors in English from Stanford. But the largest companies in Silicon Valley are trying to change that, using virtual sports platforms to drive adoption and profit in this new world. Macy's CEO Jeff Gennette said he expected people of all incomes to feel financial pressure this year: "On the surface, the consumer is in better shape than 2019. $("#notice").fadeIn(400); I really try and focus on those things that matter to my loved ones. The name of Jeffrey Gennette is now a globally renowned individual. }); As of July 2020, Gennette also serves on the CEO Action for Diversity & Inclusion Task Force and the Governing Committee for Racial Equity. Consumer Alert: No more automatic refunds for skipped ports? He acknowledged that 2015 and 2017 were extremely tough times for Macys. Its been eight months. Prior to this appointment, Mastronardi was executive vice president of business development, leading multiple functions in the creation and expansion of new business concepts, leased partnerships, diverse owner lead businesses and the restaurant organization within Macys across the nation. var wp_post_title_hidden = encodeURIComponent(wp_post_title_hidden); What should I do? If you're not automatically redirected, please click here. return false; Jeffrey Gennette is the new CEO of the giant and high-end department store corporation Macy's. He replaced the former CEO Terry Lundgren who recently stepped down. Mitchell has a B.S. I think this is one of the best industries for people to move between functions and build an exciting career. Londons Investment Appeal Is Unraveling as Arm Heads to the US, UN report: Modern weapons being smuggled to Haiti from US, British Parents Turn to Home Equity to Help Young Buy Property, Sorry, Fed, Most US Mortgage Rates Were Locked in During Pandemic Lows, Fed Says MoreRate Hikes Are Needed to Curb Inflation, Italys CDP Is Nearing Offer for Telecom Italia Network. Gennette previously held the role of president of Macy's, Inc. from 2014 through August 2017. Bernstein was responsible for a multi-billion-dollar portfolio and led a diverse team of Category Managers, Beauty Experience & Service Program Managers, Beauty Consultants and Licensed Cosmetologists. Let?s FutureUP is an international mentorship project for university students who, @libertymutual David Long To whom it may concern, Find Jeffrey Gennette's accurate email address and contact/phone number in Adapt.io. The CEOs email id is [emailprotected]. The misconception that the industry is slow and outdated when in fact it is incredibly dynamic. Today I'm known for collaboration, but that was not always the case. Plus, we have insightful letters, insider tips, and more. I will never order from Macys online again and most likely wont shop in the store either. . I ordered three set of sconces and one set came from the FURNITURE Dept instead of online. In this role, she is responsible for the companys information technology platforms and teams including the companys data and analytics center of excellence. Additional Contacts at Macys. We broke down our journey. However, recently I fell on bad times. As of February 2019, there were 584 full-line stores with the Macy's nameplate in operation throughout the United States,Puerto Rico, andGuam. Consumers have more choice than ever, and they are in control. He offered his recommendation for success to the conference of over 8,000 attendees, As retailers, each of us need to define our reason to exist and make the changes necessary to better compete., Gennette emphasized that despite the fact that over half of all Americans shop at Macys at least once a year, their distribution centers ship over one million packages a day during peak season and that the Macys Thanksgiving Day Parade is the third most watched event on television (behind only the Academy Awards and the Super Bowl), Macys heritage isnt going to be enough to guarantee success. Previously, she served as global chief information officer of IHG since February 2018. Nata Dvir was appointed Macys chief merchandising officer in February 2021. Streamline your workflow with our best-in-class digital asset management system. Follow Bloomberg reporters as they uncover some of the biggest financial crimes of the modern era. In his tenure with JWT, Lennox was also account leader for major brand clients, including Kellogg's, Nestl, Unilever and Warner-Lambert. To make story short , I was behind in payments. I have been a customer for years! From 2006 to 2008, he headed Macys Northwest as CEO and Chairman. Macys operates stores in 45 states, and the District of Columbia, Guam, and Puerto Rico. Jeff Gennette, chief executive officer of Macy's Inc. at the company's flagship store in New York, U.S., on Thursday, Jan. 6, 2022. Miller holds a masters in computer systems management from the University of Maryland. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? The bad u2013 and good u2013 news from this year's Internet Retailer Conference and Exhibition. The Getty Images design is a trademark of Getty Images. The headquarters of Macys Inc is located in New York, USA. I am getting tired of calling and waiting over 15 min. Shoppers are often presented with 20% off coupons for products already offered at 30% off with an additional 15% off for new Macys card holders. However, the talented board of members is: To contact the customer service of Macys corporate, call (800) 289 6229. Prior to Bluemercury, Bernstein held the positions of Vice President of Beauty & Personal Care and Vice President of E-Commerce at CVS Health. Now it wont refund my $3,606. ( Ismail Ferdous/Bloomberg via Getty Images / Getty Images) The company operates more than 700 department stores under the nameplats Macys and Bloomingdales. The mail address of Macys INCs CEO is 7 West Seventh Street, Cincinnati, OH 45202. The problem occurred and the buck stops at the top of the line. In 2011, he took on the additional responsibilities of chief operating officer and from 2014-2015 he also concurrently served as interim CEO. Macys corporate offices are located in Cincinnati, OH. Because Jeffrey's bonus is based on the company's earnings, he has directed the controller to use FIFO as the inventory costing method. Gennette returned to San Francisco from February 2008 to February 2009 as chairman and CEO of Macy's West. Differences, Functions & Top Headquarters, Louis Vuitton Corporate Office, Phone Number & Email Address, Nationwide Insurance Headquarters, Phone Number & Email Address, Airbnb Corporate Office, Phone Number & Email Address, KFC Headquarters, Phone Number & Email Address, Dollar Tree Corporate Office, Phone Number & Email Address, Human Resources & Chief Transformation Officer, EVP ( Macys INC) & Chief Executive Officer & Chairman (Bloomingdale). His retail career started in 1983 with Macys. Jeff Gennette was elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. Budget no, Peter Hancock Sir Dvir has held various leadership roles within Macys merchant organization, including experience in Mens, Beauty, Shoes, Jewelry, Food and Licensed businesses. They want me to pay $69 LATE FEES for not being able to return items in store while every store was SHUT DOWN. jeffrey gennette. S.P.U.R. Jeff Gennette has done his Bachelors degree in English from Stanford University. The customer can scan barcodes on products with their phone (via the Macys App), pay within the app with a credit card or mobile payment provider, and can then Go to a special counter where security tags will be removed.