Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. Other management, transactional and operational costs may apply to an ETF, managed fund or managed portfolio option. We closed BT Super for Life in August 2022 for new customers. Fees and costs are subject to change. Let us set everything up for you and leave you with one less thing to think about when moving house! Lost or stolen. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 is the trustee and the issuer of BT Super, BT Super for Life and BT Super Invest (together, referred to as the Super Products), which are part of Retirement Wrap ABN 39 827 542 991. BTFM is the trustee and issuer of Panorama Super, which is part of Retirement Wrap ABN 39 827 542 991. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? Youshould obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super Invest. Chant Wests Financial Services Guide is available at Our self managed super fund solution is built on BT Panorama, the online platform that helps you manage your SMSFs investments and cash in one convenient place. therefore, growth remains main focus of the investment allocation. BT looks into all of its complaints in-depth to make sure all issues are put right and that it doesnt happen again. Post . Any taxation position described is a general statement and should only be used as a guide. BT Super for Life offers two ways to invest your super depending on how hands-on you want to be. Learn more, You may be using an old link, to view your email please go to. Target Market Determinations for our products can be foundhere. To claim an early release of super, youll need to satisfy certain conditions. Buying from BT 4190816 Find out how to do this for your browser at https://www.enable-javascript.com/. She covers all areas of personal finance, and her areas of expertise are superannuation, banking and saving. Call 132 135 Things you should know BT Super forms part of Retirement Wrap ABN 39 827 542 991 ('Fund') and is issued by BT Funds Management Limited ABN 63 002 916 458, AFSL 233724 ('BTFM'), the trustee of the Fund. Please provide your full name, member number and best contact number including state area code with landline numbers. Mon-Fri, 8.30am - 5:00pm (Sydney time), BT Managed Accounts It may be worth upgrading to BT Halo. If we need some additional time to get back to you, we will let you know. give assurance to the Board on overall performance and how we're managing risks. 21-04-2020 Calling from overseas: If you know your Customer ID / Number please enter it here to find the relevant contact details, 132 135- Members How has your fund performed? Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Full details regarding Chant West's research methodology, processes, ratings definitions are available at www.chantwest.com.au and Chant West's Financial Services Guide is available at www.chantwest.com.au/financial-services-guide. This lifestage is for members fast approaching retirement or retired, so it has a higher allocation to defensive assets (however, slightly more allocation to growth assets than the 1940s stage). Y. If youve decided to switch to BT broadband, there are two ways you can go about this. Follow this process if youd like toconsolidate all your super into your AustralianSuper account. The following administration fees apply to your account: $540 p.a. Home Uncategorized bt super contact email. If you need to contact BT about your broadband bills, whether you want to pay your bill or simply ask a question, there are a few ways you can go about this. It is recommended that you talk this with legal experts who can help you get a clearer understanding on the right path to take. As part of our Group and one of Australias leading wealth experts, BT has been helping Australians build and protect their wealth since 1969. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. If you've forgotten your username, don't worry. By cheque made out to BT Payment Services Ltd with your account number written on the back and sent to: Your BT account number (which you can find on your bill). You can access your super online - and importantly, take action - any time, from anywhere. Click here for more information. Password Show. 233724, is the trustee and issuer of interests in BT Super for Life which is a part of Retire See more Photos See all Videos See all 1:51 If youre thinking of cancelling your BT broadband package, youll have to contact BT 30 days before you leave and let them know you want to cancel. For members in this lifestage, retirement savings are continuing to grow with many years to retirement. Online:afca.org.au. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. BT Super - For Life: BTA0287AU: BT Super for Life - Retirement Account: BTA0280AU: Income Protection as Superannuation: 39827542991004: Panorama Super: 39827542991002: SuperWrap Pension Plan: TCS0105AU: SuperWrap Personal Super Plan: TCS0106AU: Term Life as Superannuation: 39827542991003: Westpac Group Plan - Defined Benefit: 39827542991001 BT will then also check your broadband speed and either give you tips to improve it or send out an engineer if you need one. Please refer to our Credit Guide for more information. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. If youre experiencing slow broadband or youre just curious about your internet speeds, you can check your BT broadband speeds through your online account or the app. Call:1800 931 678 Keep me signed in Help > Create new Email address > To give feedback or lodge a complaint about our products, services or the website, please see details on how to below. Level 10, 99 York St, Call:1300 363 992 To withdraw money from your super log into your account, go to request a withdrawal and follow the steps. (charged by the fund manager), 0.34% p.a. Alternatively, you can use the troubleshooter by signing into your My BT to run your own tests and report the problem. 19h29. AustralianSuper is a member of the Australian Financial Complaints Authority (AFCA) which is a free, fair and independent dispute resolution scheme. For Westpac issued products, conditions, fees and charges apply. OurPrivacy Statementexplains how we use cookies. How can I make a complaint? How can I make a complaint. I've checked and we are not aware of any stock issues currently. Forgotten your login details? Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. What will my retirement age and lifestyle be? If you need to write to us, please check the back of your bill for the right address to use. Top investment strategists are advocating caution for investors as they identify the top themes to focus on in the new year. Spotted something in our network that's unsafe or damaged? Your new provider might be able to cancel your package for you when you switch, but its best to contact BT beforehand anyway. Please check you entered your username and password correctly and try again. For example, if you paid 35 per month and have 4 months left until your contract ends, your cancellation fee would start at 140 (354). 13h48. BT platforms provide one place to manage your clients' investments, SMSFs, super and insurance, supporting you and your clients to manage their wealth. Need something to keep you occupied during your downtime? (charged by the manager), 0.18% p.a. Then, VAT will be taken off, taking it down to 116.67. on This lifestage is for members getting closer to retirement is getting closer, however not yet retired. If youd like to change or cancel your insurance, login to your account or mobile app and select change insurance. 18-04-2020 The product will automatically adjust to a more conservative mix of assets by increasing its allocation to conservative assets, such as fixed income and cash, and away from growth assets, such as shares and property, as you get older. For further information about our complaints process, download our Complaints Policy. BT Academy provides access to the latest ideas, trends and reports to help you realise new opportunities and assist with supporting your practice. E1 8EE, Registered in England and Wales No. Password Show. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? Please enable it prior to continuing. Our aim is to resolve your complaint within 5 working days, however, where possible we will resolve your complaint in the moment. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. Well, Sal & Al are back for part 2 of the books that have shaped their 20s so far. You can securely upload supporting documents if you wish. Please don't send attachments by email as it is not secure. Performance, fees and insurance data is based on each fund's default MySuper product. Help > Create new Email address >. Next, BTs saved costs are taken off. You can cancel your package through your My BT online account, or by calling 0800 783 1401. Contact us to learn more about how you can get the most from your BT Super. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? More information. by third parties. Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. on Level 11, Tower Two International Towers Sydney Investments in BT Super Invest are subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. Please find belowinformation on how you can buy some of BT's surplus assets. Adelaide SA 5001, 1800 222 790 to 1.73% p.a. Email . BT Super for Life A simple personal super account that's easy to join, manage and grow. Set up your utilities, today! Please go to I'm a BT Business customer. The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. Payments can take 3-5 business days to appear in your account. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. Your beneficiary, or beneficiaries, will receive your super and any insured death benefit if something happens to you. In this video I will be showing you how to manage contacts on BT Mail. Add the VAT back on and that brings your cancellation fee to 67.32. A pre-existing condition means any injury or sickness that you were aware of or a reasonable person in your position should have been aware of. BT Super for Life - MySuper Lifestage Fund, BT Super - Pendal Sustainable Conservative, BT Super - Index Australian Fixed Interest, https://www.chantwest.com.au/financial-services-guide, 7 steps to set your investment goals in 2023, Eyes on radar: Themes for investors to watch in 2023, Vanguards new low-fee super fund: 3 things to consider before switching.